We'd love to hear from you
Whether you have a question about the editor, want to suggest a feature, or need to report an issue — the CollagePro team is here to help. We read every message and aim to respond thoughtfully.
The public support email will be available once NEXT_PUBLIC_CONTACT_EMAIL is configured for deployment.
What to include in your message
To help us understand and address your enquiry as efficiently as possible, please consider including:
- Your browser and version (e.g., Chrome 126, Safari 18, Firefox 128)
- Your operating system (e.g., Windows 11, macOS Sonoma, Android 15, iOS 18)
- A clear description of what you experienced or what you expected to happen
- Steps to reproduce the issue, if reporting a bug
The more context you provide, the faster we can investigate and respond.
Feature requests and ideas
We genuinely value suggestions from the people who use CollagePro. If there is a layout, export option, editing feature, or workflow improvement you would like to see, we want to hear about it. User feedback directly shapes our development priorities.
Accessibility feedback
Making CollagePro usable for everyone is a priority. If you encounter any barriers when using the editor with a keyboard, screen reader, touch device, or assistive technology, please let us know. We take accessibility reports seriously and will work to address them promptly.
Photo privacy reminder
Please do not send your personal photos via email for editing assistance. CollagePro is designed to process photos entirely within your browser — your images never need to leave your device. If you are experiencing an issue with specific photos, describing the problem (e.g., file format, approximate dimensions, error message) is usually sufficient for us to help.
Quick answers
Before reaching out, you may find the answer you need in one of our existing resources:
- How to make a photo collage — Step-by-step guide to creating your first collage
- Pricing — Learn about what is included in the free editor
- Privacy Policy — How we handle your information
- Features — Full list of editor capabilities